Carer's Pass

Unleashed Events Carer Ticket Terms and Conditions

By purchasing an Unleashed Events Advance Ticket you agree to the following terms & conditions

Carer's Passes are only valid alongside the purchase of an adult advance ticket for the same event for the person requiring a carer. 

Proof of carer status will be required at the point of entry.  If this is not presented, we reserve the right to charge you for a standard ticket or refuse entry.  Acceptable forms of identification include Carer's Card or Official letter entitling you to Carer's Allowance or Carer's Credit.

Your photographic ID will also be required alongside the above document.

Your CarerTicket will be posted to you, see shipping detail below for details of preparation and shipping times.

You must have your CarerTicket with you to access the event, proof of purchase will not be accepted.

No duplicate Carer Tickets will be issued to replace CarerTickets that have been lost or stolen after they have been delivered to you, and nor will such Carer Tickets be refunded.

Only those in possession of an Advance Ticket can take advantage of early entry or queue jumping, we do not allow ‘mixed entry’.

Carer Tickets you purchase are for personal use. Except as we may agree, you and your party must not re-sell or transfer (or seek to re-sell or transfer) the Carer Tickets in breach of the applicable terms. A breach of this condition will entitle us to cancel the Carer Tickets without prior notification, refund, compensation, or liability.

To prevent fraud and protect us and you, we may carry out checks and/or you may be asked to provide additional information (such as a copy of a PayPal statement) after your booking so we can verify your purchase. If we suspect fraud, we may cancel any order or Carer Ticket. 

There are no refunds on your Carer Tickets other than is permitted by your statutory rights.

Your Carer Ticket is for use exclusively for the event you purchased it for, Advance Tickets are not transferable to other events.

We reserve the right to refuse admission to any Unleashed Event;
possession of an Carer Ticket is not a right to entry to the event.

We will not share your personal information with any other party at any time.

Any issues regarding Carer Tickets must be reported in writing, via email, no later than 7 days before the date of the event and queries received after this time will not be responded to.

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Shipping Details

Delivery is available throughout the MAINLAND ENGLAND, SCOTLAND, NORTHERN IRELAND AND WALES

All items will be posted via Royal Mail First Class Signed For Delivery ensuring delivery will be attempted within 48 hours of your tickets being shipped.

If items are returned due to non-delivery it is the responsibility of the customer to contact us and pay for any costs incurred in redelivery.

Items will take up to 5 days to process. 

Upon receiving your ticket order please check thoroughly, any discrepancies must be reported via email within 24 hours of receipt.

Any issues regarding tickets must be reported in writing, via email, no later than 7 days before the date of the event.

*Any additional charges are subject to customer paying them*