Frequently Asked Questions
1. Is there wheelchair access?
We do our best to make sure events are accessible for everyone, however, this varies depending on the venue, so please check with us before booking your ticket.
2. Can I advertise my own event?
There is a no canvassing rule in place. If you wish to advertise you must ask a member of staff prior to the event. If you do not you may be asked to leave.
3. Does my child need a ticket?
Yes. Under 5's go free, however anyone over that age MUST have a ticket in order to gain entry.
4. Will food and drink be available?
Most of our venues do have a selection of food and drink available. However, please do check on the event page for each venue as this may vary.
5. Is there a way for me to buy tickets without postage costs?
We do our best to have a variety of outlets selling tickets in addition to our website. Please check the event pages for more details on this.
6. My tickets haven't arrived yet, what should I do?
Tickets are sent recorded delivery, please be patient as tickets may take up to 3 days to arrive. If you have not recieved your tickets 3 days before the event please message us, otherwise, be patient!
7. Is there a cash machine on site?
Again, this will vary between each event, please check with the event pages for more information on this.
8. Can I pay by card at the venue?
All entry fees must be paid for in cash, and although some businesses may accept card not all do. Please ensure you bring enough cash with you for the day.
9. Can I come in costume?
YES! Part of these events is that you can come along in anything you feel comfortable in. We also have a costume competition for all ages at every event, so please do come along in your best costume!
10. My costume has a weapon, can I use it?
All costume props must be cosplay safe. If we feel your prop is not cosplay safe you may be refused entry.